Privacy Policy

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Effective Date: [10/01/2024

Texas Med Group (referred to as "we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, use our services, or interact with us in any way. This includes compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws.

We may collect the following types of personal information:

• Personal Identifiable Information (PII): Name, email address, phone number, mailing address, and other contact details.
• Health Information (Protected Health Information - PHI): Medical history, treatment plans, medications, diagnostic information, and any other information that relates to your medical care.
• Payment Information: Billing address, credit card details, and insurance information for processing payments.
• Usage Information: Data related to how you interact with our website, such as IP address, browser type, operating system, and cookies.

We use the information we collect to:

• Provide you with our medical weight loss services, treatments, and other services.
• Comply with legal requirements, including HIPAA, which governs how medical records and personal health information are handled.
• Communicate with you about appointments, treatment plans, or medical follow-ups.
• Process payments and manage billing.
• Improve the quality of our services and optimize your experience.

We are committed to protecting the privacy and security of your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). PHI is only shared as permitted by law for treatment, payment, and healthcare operations, or with your explicit authorization.

• Your Rights Under HIPAA:
  • Right to Access: You can request a copy of your medical records at any time.

• Right to Correct: You have the right to request an amendment to your medical records if you believe they are inaccurate.

• Right to Restrict: You may request restrictions on certain uses and disclosures of your PHI.

• Right to Confidential Communications: You may request how and where we contact you with medical information.

• Right to Accounting of Disclosures: You can request a list of disclosures we have made of your PHI.

We may share your personal information only in the following circumstances:

• With Your Consent: When you provide explicit consent to share your information with third parties.
• For Treatment and Care Coordination: We may share information with other healthcare providers or specialists involved in your care.
• For Payment Processing: We may share your information with insurance providers, billing services, or other entities involved in processing payments.
• With Business Associates: We may share your information with business associates who provide services such as data storage or electronic health record management. All business associates are required to comply with HIPAA regulations.
• As Required by Law: We may disclose your information when required by law or in response to a court order, subpoena, or other legal processes.

We implement appropriate physical, administrative, and technical safeguards to ensure the confidentiality and security of your personal information, including PHI. This includes:

• Encryption: We use encryption for the storage and transmission of sensitive information.
• Access Controls: Only authorized personnel have access to your medical and personal information.
• Monitoring: We regularly monitor our systems for vulnerabilities to prevent unauthorized access, disclosure, or breaches.

We retain your personal and health information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

You have the right to:

• Request access to the personal information we hold about you.
• Request the correction or deletion of your personal information.
• Opt out of any marketing communications.

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. Any changes will be posted on our website, and the effective date will be updated accordingly.

If you have any questions or concerns about this Privacy Policy or your privacy rights, please contact us at:

Texas Med Group

Phone: 817 849 9444
Email: info@texasmedgroup.com